Terms & Conditions

Conditions of Use

Making a Payment

You can pay for your items online via our PayPal portal or if you prefer to speak to us we also accept credit card information by telephone. Please call  01922 497603. Please see the column to the right for our opening times.

Shipping And Handling

Orders to the U.K. mainland are shipped free from additional shipping charges. For orders outside of the UK mainland, Northern Scotland, Ireland and areas subject to congestion charges, please contact the store on 01922 497603 to discuss additional costs and methods of shipping the goods to you. We will not dispatch your order until we have confirmed these additional charges with you.

Shipping And Handling Schedule

We pride ourselves on our customer service. As a result we aim to ship all orders within 2 working days of confirmation of payment, although in most cases earlier if possible.

Back Orders

If your ordered items are out of stock we will contact you as soon as possible with an estimated delivery date. We are happy to accept cancellation of orders if you would rather not wait for the items.

VAT

All products found in our catalogue are displayed INCLUDING VAT at the current published rate.

Credit Card Security

All credit card details are handled with complete discression and are not collected. Please see paypal website for their terms and conditions.

Guarantee

All Guarantee information can be provided upon request. All repairs are guaranteed for 3 months. All sewing machiens are shipped with standard manufactureres guarantee with options to extend where applicable. 

Privacy Policy

Here at D C Nutt Sewing Machines Sewing Machines we do not disclose customers information to any third parties. Cookies are however used on this shopping site to keep track of the contents of your shopping basket once you have selected an item and to store delivery addresses in your address book. Optional information is collected to allow us to:

a. Fulfill customer orders and additional requests.

b. Review our website to aid future developments.

c. Pass on information such as delivery addresses to delivery companies.

Returns and refunds Policy

Please contact the store for details of our returns policy. Where possible we will repair any faulty machine as soon as possible.refunds are at our discretion.for further information please contact us .